# Access issue after deleting my training account

**URL:** <https://community.temporal.io/t/access-issue-after-deleting-my-training-account/17703>\
**Category:** Training\
**Created:** [June 17, 2025, 6:17pm UTC](https://community.temporal.io/t/access-issue-after-deleting-my-training-account/17703 "2025-06-17T18:17:13Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![daniel\_jimenez](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/daniel_jimenez/32/7409_2.png) [@daniel\_jimenez](https://community.temporal.io/u/daniel_jimenez)\
**Post date:** [June 17, 2025, 6:17pm UTC](https://community.temporal.io/t/access-issue-after-deleting-my-training-account/17703/1 "2025-06-17T18:17:13Z")

</div>

Hi Temporal team,

I previously had an account on your training system, but I deleted it, intending to sign up again using the **partner** access. Unfortunately, I can’t access the platform at all—I can’t sign in with my old account or create a new one.

I’d really appreciate your help resolving this issue so I can regain access to the training platform, this time as a partner.

Looking forward to your guidance on how to proceed.

Thank you in advance for your support.  
Best regards

Daniel Jimenez