# Account is inactive **URL:** \ **Category:** Training\ **Created:** [September 20, 2024, 3:43pm UTC](https://community.temporal.io/t/account-is-inactive/13617 "2024-09-20T15:43:15Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Randell](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/randell/32/5864_2.png) [@Randell](https://community.temporal.io/u/Randell)\ **Post date:** [September 20, 2024, 3:43pm UTC](https://community.temporal.io/t/account-is-inactive/13617/1 "2024-09-20T15:43:15Z")
Tried to do one of the courses. When I sign in it tells me my account is inactive. I did a password reset, and that all worked, but I still got the “your account is inactive” message trying to log in. So I can’t do any of the courses. The account activation email showed up pretty delayed (10-15 minutes after signup). And when I tried to use it, it said it had expired or was invalid. ---
**Author:** ![tomwheeler](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/tomwheeler/32/5441_2.png) [@tomwheeler](https://community.temporal.io/u/tomwheeler)\ **Post date:** [September 25, 2024, 2:10pm UTC](https://community.temporal.io/t/account-is-inactive/13617/2 "2024-09-25T14:10:12Z")
Randell, I have just manually activated your account. Please let us know if you have trouble logging in. ---
**Author:** ![Randell](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/randell/32/5864_2.png) [@Randell](https://community.temporal.io/u/Randell)\ **Post date:** [September 26, 2024, 3:58pm UTC](https://community.temporal.io/t/account-is-inactive/13617/3 "2024-09-26T15:58:11Z")
It worked. Thanks. ---
**Author:** ![Michael\_Bradshaw](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/michael_bradshaw/32/6137_2.png) [@Michael\_Bradshaw](https://community.temporal.io/u/Michael_Bradshaw)\ **Post date:** [October 17, 2024, 3:07pm UTC](https://community.temporal.io/t/account-is-inactive/13617/4 "2024-10-17T15:07:52Z")
Hi @tomwheeler, same thing happened to me. I cannot access the temporal courses, says my account is inactive. I have tried a password reset. ---
**Author:** ![Randell](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/randell/32/5864_2.png) [@Randell](https://community.temporal.io/u/Randell)\ **Post date:** [October 17, 2024, 6:03pm UTC](https://community.temporal.io/t/account-is-inactive/13617/5 "2024-10-17T18:03:26Z")
oh, and I am done with the courses I wanted to do. I read somewhere it costs money to keep the account open, so you can disable it again or whatever to save money. ---
**Author:** ![mmegger](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/mmegger/32/3897_2.png) [@mmegger](https://community.temporal.io/u/mmegger)\ **Post date:** [October 17, 2024, 7:10pm UTC](https://community.temporal.io/t/account-is-inactive/13617/6 "2024-10-17T19:10:02Z")
Hey @Michael_Bradshaw, I have activated your account. You should be good to go. Mason ---
**Author:** ![wns312](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/wns312/32/6149_2.png) [@wns312](https://community.temporal.io/u/wns312)\ **Post date:** [October 19, 2024, 6:02am UTC](https://community.temporal.io/t/account-is-inactive/13617/7 "2024-10-19T06:02:17Z")
@mmegger hi, my account is inactive too. 😢 ---
**Author:** ![smith](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/smith/32/6150_2.png) [@smith](https://community.temporal.io/u/smith)\ **Post date:** [October 19, 2024, 6:07am UTC](https://community.temporal.io/t/account-is-inactive/13617/8 "2024-10-19T06:07:20Z")
hi @mmegger, same thing happened to me. ---
**Author:** ![mmegger](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/mmegger/32/3897_2.png) [@mmegger](https://community.temporal.io/u/mmegger)\ **Post date:** [October 23, 2024, 6:07pm UTC](https://community.temporal.io/t/account-is-inactive/13617/9 "2024-10-23T18:07:58Z")
You are now active. ---
**Author:** ![mmegger](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/mmegger/32/3897_2.png) [@mmegger](https://community.temporal.io/u/mmegger)\ **Post date:** [October 23, 2024, 6:08pm UTC](https://community.temporal.io/t/account-is-inactive/13617/10 "2024-10-23T18:08:11Z")
I checked your account and it seems your account is active. Are you able to get in? ---
**Author:** ![zykovn](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/zykovn/32/5942_2.png) [@zykovn](https://community.temporal.io/u/zykovn)\ **Post date:** [November 8, 2024, 8:32am UTC](https://community.temporal.io/t/account-is-inactive/13617/11 "2024-11-08T08:32:25Z")
Hi @mmegger, May I ask you to activate my account, please? ---
**Author:** ![mmegger](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/mmegger/32/3897_2.png) [@mmegger](https://community.temporal.io/u/mmegger)\ **Post date:** [November 8, 2024, 3:09pm UTC](https://community.temporal.io/t/account-is-inactive/13617/12 "2024-11-08T15:09:53Z")
I’ve made your account active. ---
**Author:** ![zykovn](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/zykovn/32/5942_2.png) [@zykovn](https://community.temporal.io/u/zykovn)\ **Post date:** [November 8, 2024, 3:26pm UTC](https://community.temporal.io/t/account-is-inactive/13617/13 "2024-11-08T15:26:47Z")
Thank you! ---
**Author:** ![pankajs9918](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/pankajs9918/32/6503_2.png) [@pankajs9918](https://community.temporal.io/u/pankajs9918)\ **Post date:** [December 12, 2024, 5:36am UTC](https://community.temporal.io/t/account-is-inactive/13617/14 "2024-12-12T05:36:12Z")
When I login I get account is inactive. On clicking account activation link in email get an error saying link is invalid or expired. can some please help here ---
**Author:** ![mmegger](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/mmegger/32/3897_2.png) [@mmegger](https://community.temporal.io/u/mmegger)\ **Post date:** [December 13, 2024, 4:43pm UTC](https://community.temporal.io/t/account-is-inactive/13617/15 "2024-12-13T16:43:40Z")
Hello, I have activated your account. Mason ---
**Author:** ![Rohit\_Kumar](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/rohit_kumar/32/6539_2.png) [@Rohit\_Kumar](https://community.temporal.io/u/Rohit_Kumar)\ **Post date:** [December 15, 2024, 10:32am UTC](https://community.temporal.io/t/account-is-inactive/13617/16 "2024-12-15T10:32:06Z")
My account is also showing Account is inactive. ---
**Author:** ![mmegger](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/mmegger/32/3897_2.png) [@mmegger](https://community.temporal.io/u/mmegger)\ **Post date:** [December 16, 2024, 4:21pm UTC](https://community.temporal.io/t/account-is-inactive/13617/17 "2024-12-16T16:21:35Z")
Hi Rohit, I see you account as active. Is this resolved? Mason ---
**Author:** ![Damien\_TH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/damien_th/32/6648_2.png) [@Damien\_TH](https://community.temporal.io/u/Damien_TH)\ **Post date:** [January 7, 2025, 4:32am UTC](https://community.temporal.io/t/account-is-inactive/13617/18 "2025-01-07T04:32:47Z")
Same. Account is inactive and I am blocked and activation link expired despite being sent a minute ago. Probably something to fix in the sign up workflow 😶 ---
**Author:** ![mmegger](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/mmegger/32/3897_2.png) [@mmegger](https://community.temporal.io/u/mmegger)\ **Post date:** [January 7, 2025, 11:44pm UTC](https://community.temporal.io/t/account-is-inactive/13617/19 "2025-01-07T23:44:52Z")
This has been fixed. Enjoy 🙂 ---
**Author:** ![Ignotas\_Skrebe](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/ignotas_skrebe/32/6689_2.png) [@Ignotas\_Skrebe](https://community.temporal.io/u/Ignotas_Skrebe)\ **Post date:** [January 15, 2025, 9:27am UTC](https://community.temporal.io/t/account-is-inactive/13617/20 "2025-01-15T09:27:50Z")
Hey, same problem here! [Next page](https://community.temporal.io/t/account-is-inactive/13617.md?page=2)