# Account is inactive **URL:** \ **Category:** Training\ **Created:** [September 20, 2024, 3:43pm UTC](https://community.temporal.io/t/account-is-inactive/13617 "2024-09-20T15:43:15Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![tomwheeler](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/tomwheeler/32/5441_2.png) [@tomwheeler](https://community.temporal.io/u/tomwheeler)\ **Post date:** [January 15, 2025, 3:38pm UTC](https://community.temporal.io/t/account-is-inactive/13617/21 "2025-01-15T15:38:02Z")
I have manually activated your account. You should be able to log in now, but please let us know if you experience a problem. ---
**Author:** ![Jose\_Daniel\_Berrones](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/jose_daniel_berrones/32/6692_2.png) [@Jose\_Daniel\_Berrones](https://community.temporal.io/u/Jose_Daniel_Berrones)\ **Post date:** [January 15, 2025, 5:36pm UTC](https://community.temporal.io/t/account-is-inactive/13617/22 "2025-01-15T17:36:09Z")
Hey, guys, I recently try to login use my google account, but Account is inactive appears, I never received the email, any help, please? ---
**Author:** ![Omar.Blanchet](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/omar.blanchet/32/6693_2.png) [@Omar.Blanchet](https://community.temporal.io/u/Omar.Blanchet)\ **Post date:** [January 15, 2025, 5:38pm UTC](https://community.temporal.io/t/account-is-inactive/13617/23 "2025-01-15T17:38:57Z")
Hey, same problem here! ---
**Author:** ![Angela\_Zhou](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/angela_zhou/32/3898_2.png) [@Angela\_Zhou](https://community.temporal.io/u/Angela_Zhou)\ **Post date:** [January 15, 2025, 6:10pm UTC](https://community.temporal.io/t/account-is-inactive/13617/24 "2025-01-15T18:10:35Z")
Hi Jose, I have manually activated your account. You should be able to log in now, but please let us know if you experience a problem. ---
**Author:** ![Angela\_Zhou](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/angela_zhou/32/3898_2.png) [@Angela\_Zhou](https://community.temporal.io/u/Angela_Zhou)\ **Post date:** [January 15, 2025, 6:10pm UTC](https://community.temporal.io/t/account-is-inactive/13617/25 "2025-01-15T18:10:41Z")
Hi Omar, I have manually activated your account. You should be able to log in now, but please let us know if you experience a problem. ---
**Author:** ![syed.haider1](https://avatars.discourse-cdn.com/v4/letter/s/7993a0/32.png) [@syed.haider1](https://community.temporal.io/u/syed.haider1)\ **Post date:** [February 4, 2025, 5:38pm UTC](https://community.temporal.io/t/account-is-inactive/13617/27 "2025-02-04T17:38:34Z")
Hi, I got the same problem of inactive account. ---
**Author:** ![Angela\_Zhou](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/angela_zhou/32/3898_2.png) [@Angela\_Zhou](https://community.temporal.io/u/Angela_Zhou)\ **Post date:** [February 4, 2025, 5:51pm UTC](https://community.temporal.io/t/account-is-inactive/13617/28 "2025-02-04T17:51:29Z")
Hi Syed, I have manually activated your account. You should be able to log in now, but please let us know if you experience a problem. ---
**Author:** ![Shivam\_Shukla](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/shivam_shukla/32/7493_2.png) [@Shivam\_Shukla](https://community.temporal.io/u/Shivam_Shukla)\ **Post date:** [July 11, 2025, 9:45am UTC](https://community.temporal.io/t/account-is-inactive/13617/29 "2025-07-11T09:45:53Z")
Please activate my account ---
**Author:** ![Angela\_Zhou](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/angela_zhou/32/3898_2.png) [@Angela\_Zhou](https://community.temporal.io/u/Angela_Zhou)\ **Post date:** [July 11, 2025, 11:48am UTC](https://community.temporal.io/t/account-is-inactive/13617/30 "2025-07-11T11:48:45Z")
Hi @Shivam_Shukla, I have manually activated your account. You should be able to log in now, but please let us know if you experience a problem. ---
**Author:** ![rohitdev](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/rohitdev/32/5854_2.png) [@rohitdev](https://community.temporal.io/u/rohitdev)\ **Post date:** [August 20, 2025, 9:43am UTC](https://community.temporal.io/t/account-is-inactive/13617/31 "2025-08-20T09:43:39Z")
@Angela_Zhou please activate my account ---
**Author:** ![Angela\_Zhou](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/angela_zhou/32/3898_2.png) [@Angela\_Zhou](https://community.temporal.io/u/Angela_Zhou)\ **Post date:** [August 20, 2025, 2:55pm UTC](https://community.temporal.io/t/account-is-inactive/13617/32 "2025-08-20T14:55:21Z")
Hi [rohitdev](https://community.temporal.io/t/account-is-inactive/13617/31), I have manually activated your account. You should be able to log in now, but please let us know if you experience a problem. ---
**Author:** ![cbopwool](https://avatars.discourse-cdn.com/v4/letter/c/c77e96/32.png) [@cbopwool](https://community.temporal.io/u/cbopwool)\ **Post date:** [September 14, 2025, 11:21pm UTC](https://community.temporal.io/t/account-is-inactive/13617/33 "2025-09-14T23:21:37Z")
Hello, I am getting the following message upon login: “This subscription has expired. Only administrators are able to log in and renew it.“. Can I please get help with this issue? Thank you. ---
**Author:** ![dvuon016](https://avatars.discourse-cdn.com/v4/letter/d/b38774/32.png) [@dvuon016](https://community.temporal.io/u/dvuon016)\ **Post date:** [September 14, 2025, 11:29pm UTC](https://community.temporal.io/t/account-is-inactive/13617/34 "2025-09-14T23:29:12Z")
Hello, I am getting the following message upon login: “This subscription has expired. Only administrators are able to log in and renew it.“. Can I please get help with this issue? Thank you. ---
**Author:** ![Sky24](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/sky24/32/6763_2.png) [@Sky24](https://community.temporal.io/u/Sky24)\ **Post date:** [September 15, 2025, 12:34am UTC](https://community.temporal.io/t/account-is-inactive/13617/35 "2025-09-15T00:34:57Z")
Hi just created an account last friday and when I tried to access it today it says “This subscription has expired. Only administrators are able to log in and renew it.“. Can please help? Thank you. ---
**Author:** ![gt99](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/gt99/32/7727_2.png) [@gt99](https://community.temporal.io/u/gt99)\ **Post date:** [September 15, 2025, 1:41am UTC](https://community.temporal.io/t/account-is-inactive/13617/36 "2025-09-15T01:41:47Z")
Also experiencing login issue: “This subscription has expired. Only administrators are able to log in and renew it.”. Can I please get some assistance with this one also? Thanks! ---
**Author:** ![Carlos\_Gomez](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/carlos_gomez/32/7731_2.png) [@Carlos\_Gomez](https://community.temporal.io/u/Carlos_Gomez)\ **Post date:** [September 15, 2025, 7:12am UTC](https://community.temporal.io/t/account-is-inactive/13617/37 "2025-09-15T07:12:49Z")
Same issue here. Can you renew my account please? Thank you!! ---
**Author:** ![Hamed\_Ghoreyshi](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/hamed_ghoreyshi/32/7269_2.png) [@Hamed\_Ghoreyshi](https://community.temporal.io/u/Hamed_Ghoreyshi)\ **Post date:** [September 15, 2025, 7:28am UTC](https://community.temporal.io/t/account-is-inactive/13617/38 "2025-09-15T07:28:58Z")
Dear Temporal Team, I am writing to report that I am also experiencing the “This subscription has expired. Only administrators are able to log in and renew it” problem described in this forum post. I would be very grateful if you could please assist in activating my account. Thank you for your time and support ---
**Author:** ![joa](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/joa/32/7739_2.png) [@joa](https://community.temporal.io/u/joa)\ **Post date:** [September 15, 2025, 8:57am UTC](https://community.temporal.io/t/account-is-inactive/13617/39 "2025-09-15T08:57:53Z")
Hihi, I have the same issue too. Possible to activate my account? Thank you! ---
**Author:** ![Hanzla\_Inam](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/hanzla_inam/32/7730_2.png) [@Hanzla\_Inam](https://community.temporal.io/u/Hanzla_Inam)\ **Post date:** [September 15, 2025, 9:57am UTC](https://community.temporal.io/t/account-is-inactive/13617/40 "2025-09-15T09:57:55Z")
Hi please activate my account ---
**Author:** ![rifaie\_shaikh](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/rifaie_shaikh/32/7741_2.png) [@rifaie\_shaikh](https://community.temporal.io/u/rifaie_shaikh)\ **Post date:** [September 15, 2025, 10:00am UTC](https://community.temporal.io/t/account-is-inactive/13617/41 "2025-09-15T10:00:38Z")
I am getting **This subscription has expired. Only administrators are able to log in and renew it.** Not able to find how to review it. [Previous page](https://community.temporal.io/t/account-is-inactive/13617.md?page=1) [Next page](https://community.temporal.io/t/account-is-inactive/13617.md?page=3)