# Internal service error

**URL:** <https://community.temporal.io/t/internal-service-error/1582>\
**Category:** Community Support\
**Created:** [February 24, 2021, 11:47am UTC](https://community.temporal.io/t/internal-service-error/1582 "2021-02-24T11:47:47Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![baxiaoshi](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/baxiaoshi/32/648_2.png) [@baxiaoshi](https://community.temporal.io/u/baxiaoshi)\
**Post date:** [February 24, 2021, 11:47am UTC](https://community.temporal.io/t/internal-service-error/1582/1 "2021-02-24T11:47:47Z")

</div>

run workflow error， the workflow status is Running

```auto
{"level":"error","ts":"2021-02-24T19:45:06.812+0800","msg":"Internal service error","service":"frontend","wf-namespace":"default","wf-id":"4c4c5a2f-45e0-45bc-a05c-cb18db7944b0","wf-run-id":"87b4ebcc-15a1-4f7d-8100-b9f513e7819f","error":"corrupted data, nodeID cannot decrease","logging-call-at":"workflowHandler.go:3429","stacktrace":"go.temporal.io/server/common/log/loggerimpl.(*loggerImpl).Error
	/root/go/src/github.com/temporalio/temporal/common/log/loggerimpl/logger.go:138
go.temporal.io/server/service/frontend.(*WorkflowHandler).error
	/root/go/src/github.com/temporalio/temporal/service/frontend/workflowHandler.go:3429
go.temporal.io/server/service/frontend.(*WorkflowHandler).PollWorkflowTaskQueue
	/root/go/src/github.com/temporalio/temporal/service/frontend/workflowHandler.go:875
go.temporal.io/server/service/frontend.(*DCRedirectionHandlerImpl).PollWorkflowTaskQueue.func2
	/root/go/src/github.com/temporalio/temporal/service/frontend/dcRedirectionHandler.go:532
go.temporal.io/server/service/frontend.(*NoopRedirectionPolicy).WithNamespaceRedirect
	/root/go/src/github.com/temporalio/temporal/service/frontend/dcRedirectionPolicy.go:116
go.temporal.io/server/service/frontend.(*DCRedirectionHandlerImpl).PollWorkflowTaskQueue
	/root/go/src/github.com/temporalio/temporal/service/frontend/dcRedirectionHandler.go:528
go.temporal.io/api/workflowservice/v1._WorkflowService_PollWorkflowTaskQueue_Handler.func1
	/root/go/pkg/mod/go.temporal.io/api@v1.2.1-0.20201207192846-11d32af78ad0/workflowservice/v1/service.pb.go:1083
go.temporal.io/server/common/authorization.(*interceptor).Interceptor
	/root/go/src/github.com/temporalio/temporal/common/authorization/interceptor.go:132
google.golang.org/grpc.getChainUnaryHandler.func1
	/root/go/pkg/mod/google.golang.org/grpc@v1.34.0/server.go:1051
go.temporal.io/server/common/rpc.ServiceErrorInterceptor
	/root/go/src/github.com/temporalio/temporal/common/rpc/grpc.go:100
google.golang.org/grpc.chainUnaryServerInterceptors.func1
	/root/go/pkg/mod/google.golang.org/grpc@v1.34.0/server.go:1037
go.temporal.io/api/workflowservice/v1._WorkflowService_PollWorkflowTaskQueue_Handler
	/root/go/pkg/mod/go.temporal.io/api@v1.2.1-0.20201207192846-11d32af78ad0/workflowservice/v1/service.pb.go:1085
google.golang.org/grpc.(*Server).processUnaryRPC
	/root/go/pkg/mod/google.golang.org/grpc@v1.34.0/server.go:1210
google.golang.org/grpc.(*Server).handleStream
	/root/go/pkg/mod/google.golang.org/grpc@v1.34.0/server.go:1533
google.golang.org/grpc.(*Server).serveStreams.func1.2
	/root/go/pkg/mod/google.golang.org/grpc@v1.34.0/server.go:871"}

```

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<div class="post-metadata">

**Author:** ![maxim](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/maxim/32/8_2.png) [@maxim](https://community.temporal.io/u/maxim)\
**Post date:** [February 24, 2021, 5:03pm UTC](https://community.temporal.io/t/internal-service-error/1582/2 "2021-02-24T17:03:05Z")

</div>

What version of the Temporal service and what DB are you using? If it is below 1.6 and the DB is Cassandra there was a corruption bug [recently patched/fixed.](https://community.temporal.io/t/important-announcement-for-temporal-cassandra-users/1540/2)

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<div class="post-metadata">

**Author:** ![Wenquan\_Xing](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/wenquan_xing/32/362_2.png) [@Wenquan\_Xing](https://community.temporal.io/u/Wenquan_Xing)\
**Post date:** [February 24, 2021, 5:54pm UTC](https://community.temporal.io/t/internal-service-error/1582/3 "2021-02-24T17:54:22Z")

</div>

> [@baxiaoshi](#):
>
> `corrupted data, nodeID cannot decrease`

this one seems different.  
Could you provide the following info:

1. which DB & version: Cassandra 3.11 / MySQL 5.7 / PostgreSQL 9.6
2. If Cassandra, what is the replication factor?
3. Server version

---

<div class="post-metadata">

**Author:** ![baxiaoshi](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/baxiaoshi/32/648_2.png) [@baxiaoshi](https://community.temporal.io/u/baxiaoshi)\
**Post date:** [February 25, 2021, 12:58am UTC](https://community.temporal.io/t/internal-service-error/1582/4 "2021-02-25T00:58:54Z")

</div>

server version: 1.5.1  
db: mysql

---

<div class="post-metadata">

**Author:** ![baxiaoshi](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/baxiaoshi/32/648_2.png) [@baxiaoshi](https://community.temporal.io/u/baxiaoshi)\
**Post date:** [February 25, 2021, 12:59am UTC](https://community.temporal.io/t/internal-service-error/1582/5 "2021-02-25T00:59:30Z")

</div>

db user mysql

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<div class="post-metadata">

**Author:** ![Wenquan\_Xing](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/wenquan_xing/32/362_2.png) [@Wenquan\_Xing](https://community.temporal.io/u/Wenquan_Xing)\
**Post date:** [February 25, 2021, 1:19am UTC](https://community.temporal.io/t/internal-service-error/1582/6 "2021-02-25T01:19:10Z")

</div>

could you come to our slack channel? it will be easier to debug your case

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<div class="post-metadata">

**Author:** ![baxiaoshi](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/baxiaoshi/32/648_2.png) [@baxiaoshi](https://community.temporal.io/u/baxiaoshi)\
**Post date:** [February 25, 2021, 1:20am UTC](https://community.temporal.io/t/internal-service-error/1582/7 "2021-02-25T01:20:08Z")

</div>

yes, thanks

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<div class="post-metadata">

**Author:** ![Wenquan\_Xing](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/wenquan_xing/32/362_2.png) [@Wenquan\_Xing](https://community.temporal.io/u/Wenquan_Xing)\
**Post date:** [February 25, 2021, 4:32am UTC](https://community.temporal.io/t/internal-service-error/1582/8 "2021-02-25T04:32:00Z")

</div>

synced offline, seems that the DB being used is not vanilla MySQL v5.7, but one which claims to be compatible.

For debugging purpose:

1. please make sure DB is initialized correctly (not imported from an backup)
2. please also run the load against your own DB setup vs a vanilla MySQL v5.7 for comparison