# Unable to get workflow details in temporal UI http://localhost:8088/

**URL:** <https://community.temporal.io/t/unable-to-get-workflow-details-in-temporal-ui-http-localhost-8088/545>\
**Category:** Community Support\
**Created:** [August 27, 2020, 11:46pm UTC](https://community.temporal.io/t/unable-to-get-workflow-details-in-temporal-ui-http-localhost-8088/545 "2020-08-27T23:46:16Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![kasi](https://avatars.discourse-cdn.com/v4/letter/k/e19b73/32.png) [@kasi](https://community.temporal.io/u/kasi)\
**Post date:** [August 27, 2020, 11:46pm UTC](https://community.temporal.io/t/unable-to-get-workflow-details-in-temporal-ui-http-localhost-8088/545/1 "2020-08-27T23:46:16Z")

</div>

seeing the following error message and the workflow details are not shown

details: 'GetWorkflowExecution failed. Error: not found ’ }  
temporal-web\_1 | { Error: 5 NOT\_FOUND: GetWorkflowExecution failed. Error: not found  
temporal-web\_1 | at Object.exports.createStatusError (/usr/app/node\_modules/grpc/src/common.js:91:15)  
temporal-web\_1 | at Object.onReceiveStatus (/usr/app/node\_modules/grpc/src/client\_interceptors.js:1209:28)  
temporal-web\_1 | at InterceptingListener.\_callNext (/usr/app/node\_modules/grpc/src/client\_interceptors.js:568:42)  
temporal-web\_1 | at InterceptingListener.onReceiveStatus (/usr/app/node\_modules/grpc/src/client\_interceptors.js:618:8)  
temporal-web\_1 | at callback (/usr/app/node\_modules/grpc/src/client\_interceptors.js:847:24)

---

<div class="post-metadata">

**Author:** ![kasi](https://avatars.discourse-cdn.com/v4/letter/k/e19b73/32.png) [@kasi](https://community.temporal.io/u/kasi)\
**Post date:** [August 27, 2020, 11:46pm UTC](https://community.temporal.io/t/unable-to-get-workflow-details-in-temporal-ui-http-localhost-8088/545/2 "2020-08-27T23:46:34Z")

</div>

server version 0.28.0

---

<div class="post-metadata">

**Author:** ![Ruslan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/ruslan/32/66_2.png) [@Ruslan](https://community.temporal.io/u/Ruslan)\
**Post date:** [August 27, 2020, 11:56pm UTC](https://community.temporal.io/t/unable-to-get-workflow-details-in-temporal-ui-http-localhost-8088/545/3 "2020-08-27T23:56:23Z")

</div>

@kasi thanks for opening the issue!  
Could you provide more details on how to reproduce the issue  
Are you trying to navigate to a workflow from `/workflows` page by clicking on one of them?  
Are you able to find the same workflow from `tctl` command line? ie. `tctl --ns default wf describe -wid <workflow_id> -rid <run_id>`

---

<div class="post-metadata">

**Author:** ![kasi](https://avatars.discourse-cdn.com/v4/letter/k/e19b73/32.png) [@kasi](https://community.temporal.io/u/kasi)\
**Post date:** [August 28, 2020, 12:13am UTC](https://community.temporal.io/t/unable-to-get-workflow-details-in-temporal-ui-http-localhost-8088/545/5 "2020-08-28T00:13:08Z")

</div>

Hi Ruslan,

Yes I am trying to navigate to a workflow from `/workflows` page by clicking on one of them.  
./tctl --ns sample-namespace wf describe -wid f0fec172-f2d6-48e9-9281-4ab84fb00814 -rid 9afa0eab-4682-4a09-a59a-156c7d1443ea  
Error: Describe workflow execution failed  
Error Details: GetWorkflowExecution failed. Error: not found  
Stack trace:  
goroutine 1 [running]:  
runtime/debug.Stack(0xd, 0x0, 0x0)  
/usr/local/go/src/runtime/debug/stack.go:24 +0x9d  
runtime/debug.PrintStack()  
/usr/local/go/src/runtime/debug/stack.go:16 +0x22  
[go.temporal.io/server/tools/cli.printError](http://go.temporal.io/server/tools/cli.printError)(0x28c98ea, 0x22, 0x2c769c0, 0xc0004d0180)  
/Users/user1/temporal/tools/cli/util.go:530 +0x2ad  
[go.temporal.io/server/tools/cli.ErrorAndExit](http://go.temporal.io/server/tools/cli.ErrorAndExit)(0x28c98ea, 0x22, 0x2c769c0, 0xc0004d0180)  
/Users/user1/temporal/tools/cli/util.go:541 +0x49  
[go.temporal.io/server/tools/cli.describeWorkflowHelper](http://go.temporal.io/server/tools/cli.describeWorkflowHelper)(0xc00096a160, 0x7ffeefbffc89, 0x24, 0x7ffeefbffcb3, 0x24)  
/Users/user1/temporal/tools/cli/workflowCommands.go:851 +0x35f  
[go.temporal.io/server/tools/cli.DescribeWorkflow(0xc00096a160)](http://go.temporal.io/server/tools/cli.DescribeWorkflow(0xc00096a160))  
/Users/user1/temporal/tools/cli/workflowCommands.go:816 +0xa5  
[go.temporal.io/server/tools/cli.newWorkflowCommands.func15(0xc00096a160)](http://go.temporal.io/server/tools/cli.newWorkflowCommands.func15(0xc00096a160))  
/Users/user1/temporal/tools/cli/workflow.go:197 +0x2b  
[github.com/urfave/cli.HandleAction](http://github.com/urfave/cli.HandleAction)(0x252de80, 0x2936808, 0xc00096a160, 0xc00096a160, 0x0)  
/Users/user1/go/pkg/mod/github.com/urfave/cli@v1.22.4/app.go:528 +0x7c  
[github.com/urfave/cli.Command.Run](http://github.com/urfave/cli.Command.Run)(0x289682d, 0x8, 0x0, 0x0, 0xc000862dd0, 0x1, 0x1, 0x28d5bb9, 0x26, 0x0, …)  
/Users/user1/go/pkg/mod/github.com/urfave/cli@v1.22.4/command.go:174 +0x57a  
[github.com/urfave/cli.(\*App](http://github.com/urfave/cli.(*App)).RunAsSubcommand(0xc00045ddc0, 0xc0000c58c0, 0x0, 0x0)  
/Users/user1/go/pkg/mod/github.com/urfave/cli@v1.22.4/app.go:407 +0x915  
[github.com/urfave/cli.Command.startApp](http://github.com/urfave/cli.Command.startApp)(0x2897155, 0x8, 0x0, 0x0, 0xc0008630b0, 0x1, 0x1, 0x28b444a, 0x19, 0x0, …)  
/Users/user1/go/pkg/mod/github.com/urfave/cli@v1.22.4/command.go:373 +0x845  
[github.com/urfave/cli.Command.Run](http://github.com/urfave/cli.Command.Run)(0x2897155, 0x8, 0x0, 0x0, 0xc0008630b0, 0x1, 0x1, 0x28b444a, 0x19, 0x0, …)  
/Users/user1/go/pkg/mod/github.com/urfave/cli@v1.22.4/command.go:102 +0xa2b  
[github.com/urfave/cli.(\*App](http://github.com/urfave/cli.(*App)).Run(0xc00045da40, 0xc00003c090, 0x9, 0x9, 0x0, 0x0)  
/Users/user1/go/pkg/mod/github.com/urfave/cli@v1.22.4/app.go:279 +0x7c7  
main.main()  
/Users/user1/temporal/cmd/tools/cli/main.go:37 +0x4b

---

<div class="post-metadata">

**Author:** ![Ruslan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/ruslan/32/66_2.png) [@Ruslan](https://community.temporal.io/u/Ruslan)\
**Post date:** [August 28, 2020, 12:22am UTC](https://community.temporal.io/t/unable-to-get-workflow-details-in-temporal-ui-http-localhost-8088/545/6 "2020-08-28T00:22:01Z")

</div>

Does this happen with a specific workflow execution, or just any? Do navigation/`describe` command work with other workflow executions?  
Is this default configuration with Cassandra? Are you running using docker-compose?

---

<div class="post-metadata">

**Author:** ![kasi](https://avatars.discourse-cdn.com/v4/letter/k/e19b73/32.png) [@kasi](https://community.temporal.io/u/kasi)\
**Post date:** [August 28, 2020, 4:17pm UTC](https://community.temporal.io/t/unable-to-get-workflow-details-in-temporal-ui-http-localhost-8088/545/7 "2020-08-28T16:17:31Z")

</div>

It happens with the workflow created in custom namespace, simple workflow with default namespace seems to be working, running with docker-compose

---

<div class="post-metadata">

**Author:** ![Ruslan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/ruslan/32/66_2.png) [@Ruslan](https://community.temporal.io/u/Ruslan)\
**Post date:** [August 28, 2020, 8:16pm UTC](https://community.temporal.io/t/unable-to-get-workflow-details-in-temporal-ui-http-localhost-8088/545/8 "2020-08-28T20:16:17Z")

</div>

@kasi

When you create a namespace, could you validate that the retention period is not set to zero days.

`tctl --ns <namespace_name> namespace register --retention <retention_in_days>`

from `tctl namespace register -h`:

> –retention value, --rd value Workflow execution retention in days

---

<div class="post-metadata">

**Author:** ![kasi](https://avatars.discourse-cdn.com/v4/letter/k/e19b73/32.png) [@kasi](https://community.temporal.io/u/kasi)\
**Post date:** [September 1, 2020, 11:04pm UTC](https://community.temporal.io/t/unable-to-get-workflow-details-in-temporal-ui-http-localhost-8088/545/9 "2020-09-01T23:04:58Z")

</div>

Hi Rusian,

Thanks a lot, that was the problem.

Kasi

---

<div class="post-metadata">

**Author:** ![Ruslan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.temporal.io/ruslan/32/66_2.png) [@Ruslan](https://community.temporal.io/u/Ruslan)\
**Post date:** [September 2, 2020, 1:00am UTC](https://community.temporal.io/t/unable-to-get-workflow-details-in-temporal-ui-http-localhost-8088/545/10 "2020-09-02T01:00:01Z")

</div>

This topic was automatically closed after 34 hours. New replies are no longer allowed.
