Temporal service history Failed to update shard

Im running temporal server in production and when i try to view one of the workflow, it shows this error in temporal web ui and tctl command result


Here is the temporal history service log:

“msg”:“Persistent store operation failure”,“service”:“history”,“shard-id”:32,“address”:“”,“shard-item”:“0xc00277ea00”,“store-operation”:“update-shard”,“error”:“Failed to update shard. previous_range_id: 30415, columns: (range_id=30414)”,“shard-range-id”:30416,“previous-shard-range-id”:30415

kindly need your advice or feedback, if you have experience this matter