Error when logging in: account has reached maximum number of active users

[felipepmartinez]

I’m getting the following error when I try to log in to the training platform via SSO. I’ve tried a couple emails by now, but the error persists. Can anyone help me?

[antonio.perez]

PLEASE READ: Error when logging into training courses today

If you’re trying to log in to a training course on 15 September 2025, you will see an error message like the one below: [image] We are aware of the problem and are working with the learning management system vendor to resolve it as quickly as possible and will update this post as soon as the problem is fixed. We apologize for the inconvenience.

[Angela_Zhou]

Hi @felipepmartinez we have fixed this issue. Thanks for your patience!