Unable to start server

Community Support
1

Hi ,

I am seeing below error in most of the temporal pods. Is there anything i need to check on this ?
Unable to start server. Error: sql schema version compatibility check failed: Error 9009: Client from Azure Virtual Networks is not allowed to access the server. Please make sure your Virtual Network is correctly configured. │ │ stream closed

2

Hi Team ,

Could someone help us in resolving this issue ?

Please find the logs from temporal-live-stag-frontend service …


2021/10/29 12:30:58 Loading config; env=docker,zone=,configDir=config
2021/10/29 12:30:58 Loading config files=[config/docker.yaml]
{"level":"info","ts":"2021-10-29T12:30:58.735Z","msg":"Updated dynamic config","logging-call-at":"file_based_client.go:235"}
{"level":"info","ts":"2021-10-29T12:30:58.735Z","msg":"Starting server for services","value":["frontend"[],"logging-call-at":"server.go:117"}
{"level":"info","ts":"2021-10-29T12:30:58.737Z","msg":"Get dynamic config","name":"system.advancedVisibilityWritingMode","value":"off","default-value":"off","logging-call-at":"config.go:79"}
Unable to start server. Error: sql schema version compatibility check failed: Error 9009: Client from Azure Virtual Networks is not allowed to access the server. Please make sure your Virtual Network is correctly configured.
3

@maxim Can you please help with this ticket?
we are blocked with this error from couple of days and unable to deploy the temporal.

4

Server is not able to talk to your database. You need to resolve that first.

5

Similar issue from stackoverflow: postgresql - Can't connect from azure resource to Azure database for postgres server - Stack Overflow