Account is inactive

Tried to do one of the courses. When I sign in it tells me my account is inactive. I did a password reset, and that all worked, but I still got the “your account is inactive” message trying to log in. So I can’t do any of the courses.
The account activation email showed up pretty delayed (10-15 minutes after signup). And when I tried to use it, it said it had expired or was invalid.

2 Likes

Randell, I have just manually activated your account. Please let us know if you have trouble logging in.

It worked. Thanks.

Hi @tomwheeler, same thing happened to me. I cannot access the temporal courses, says my account is inactive. I have tried a password reset.

oh, and I am done with the courses I wanted to do. I read somewhere it costs money to keep the account open, so you can disable it again or whatever to save money.

Hey @Michael_Bradshaw,
I have activated your account. You should be good to go.
Mason

2 Likes

@mmegger
hi, my account is inactive too. :cry:

hi @mmegger,
same thing happened to me.

You are now active.

I checked your account and it seems your account is active. Are you able to get in?

Hi @mmegger,
May I ask you to activate my account, please?

I’ve made your account active.

1 Like

Thank you!

1 Like

When I login I get account is inactive. On clicking account activation link in email get an error saying link is invalid or expired. can some please help here

Hello,
I have activated your account.
Mason

My account is also showing Account is inactive.

Hi Rohit,
I see you account as active. Is this resolved?

Mason

Same. Account is inactive and I am blocked and activation link expired despite being sent a minute ago. Probably something to fix in the sign up workflow :no_mouth:

This has been fixed. Enjoy :slight_smile:

Hey, same problem here!