Don't receive activation email at account creation

I’ve register an account on Temporal Courses but not receiving anything about account activation email.

It says my account is inactive, can anyone help?

Hi Jun,

I just checked and it appears that your account is active. If you’re still having trouble accessing our training courses, please reply and I’ll work with you to resolve the problem.

—Tom Wheeler

I have the same issue.

I just set manually activated your account @Hwansoo_Lee. Please let me know if you continue to have trouble accessing the course.

I can log in now. Thanks a lot.

Hello! My apologies, I didn’t confirm my Temporal TalentLMS account on time, and now I can’t log in. Could you please resend the confirmation?

@marat, it appears that you are currently active, so perhaps you were able to activate the account on your own. If you’re still having problems, please let me know.

Unfortunately, no, I’m still getting an error when trying to log in, “Your account is inactive”.

Hi Marat, there was another user account in our system with a similar username to yours. I have just set your account to active, after verifying that it’s associated with the same e-mail address as the one you’re using here, and am confident that you’ll be able to log in now.

1 Like

Hi Tom! I have successfully logged in, thank you!

1 Like