I tried to register to the platform a while ago. Since then a lot of time has passed and my email link became expired. Now I cannot create new account with same email, nor I can log in into an existing, since it is inactive.
Any idea how to fix it?
Thank you in advance!
Since Temporal pays a per-user fee for each account, they automatically deactivate if not used for a long time. However, it’s easy for us to reactivate them upon request.
I’ve just reactivated your account. You should be able to log in now, but please let us know if you have any problems doing so.
I enrolled in the course on your TalentLMS platform, but when I try to log in, I receive the following message:”This subscription has expired. Only administrators are able to log in and renew it.”Could you please help me regain access or let me know when the subscription will be renewed?
@Hanzla_Inam we are looking into this, thanks
I’m having the exact same problem as @Hanzla_Inam, it could be a SSO issue?
It’s a known issue and we’re working with the LMS vendor to resolve it.
Hi everyone, just an update. We are still working on this with the TalentLMS team. Thanks for your patience and understanding!
Hi everyone, thanks so much for your patience. We have fixed this issue, and you should now be able to continue the courses!