Python SDK health check to Temporal Cloud fails with "Request unauthorized."

Community Support
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1

Hi team,

I am using the Python SDK with Temporal Cloud and trying to call await client.service_client.check_health() for a container health check, but it is failing with “Request unauthorized.”. However, besides the health check, the worker seems successfully connected and authenticated as it can run workflows and activities without a problem.

This is my client config:

    client = await Client.connect(
        target_host="us-west-2.aws.api.temporal.io:7233",
        namespace=os.environ["TEMPORAL_NAMESPACE"],
        api_key=os.environ["TEMPORAL_API_KEY"],
        tls=True,
        data_converter=pydantic_data_converter,
    )

I have tried granting “Write” and “Namespace Admin” permissions to the user associated with the API key to no avail.

At this point, I’m not sure if I have a misconfigured client or misconfigured Cloud permissions, or something else. I would appreciate any insight.

Thanks!