Account is inactive

Training
42

we are looking into this @rifaie_shaikh

43

Hello,

My account is marked as “This subscription has expired. Only administrators are able to log in and renew it.”. Could you renew it please ?

Hope I won’t lose my progression.

Thanks a lot !

44

Hello, I am facing same issue. Can my account be activated as well? thank you.

45

Hi MikaCH, we’re aware of the issue and are working with the learning management system vendor to resolve it as quickly as possible.

1 Like
46

Hi idksomeone, we’re aware of the issue and are working with the learning management system vendor to resolve it as quickly as possible.

47

If you’re experiencing a login failure today…

If you’re trying to log in to a training course on 15 September, you will see an error message: “This subscription has expired. Only administrators are able to log in and renew it.”

We are aware of the problem and are working with the learning management system vendor to resolve it as quickly as possible. We apologize for the inconvenience.

48

Thank you for the quick reply. Is there anywhere you guys are updating that i could follow up for the solution?

49

I’ll post here when it is resolved.

2 Likes
50

Hi all, thank you for your patience. We have fixed this issue, and you should now be able to continue the courses. We apologize for any inconvenience this may have caused.

1 Like