How do you plan to make money?

I’ve been looking for the answer to this for a while and I’m sure the answer is there somewhere and I just haven’t found it, so perhaps the thing to take away from this is that you need to put the answer into a FAQ.

As someone interested in using Temporal at my company and putting a tremendous amount of effort and trust into doing so, I would like to understand how Temporal plans to make money in the future. Everything you are doing is greatly appreciated, but not sustainable in a financial sense. I understand that there are plans to create a Temporal service that will generate revenue, but that doesn’t seem sufficient if you are to get past the “valley of death.”

Then there is the scenario where some well-funded company sees the value in Temporal and buys you outright. That happens all the time and is often the motivation for startups in the first place. What would you have us believe about this?

Ultimately, why should I take the risk to make Temporal a critical component of my infrastructure? I love what you are doing. I trust your motivations, but that and $5 will buy you a cup of coffee.

Looking forward to your response.

Best,
Smiley

1 Like

Hey, thanks for the question.

I appreciate the concerns you have and completely understand why you have them. My answer is pretty direct:

  1. We make money from our cloud service and nothing else. We do not offer paid support, enterprise edition or on-prem deployments.
  2. Temporal Cloud is already generating revenue. We have 10+ paying customers, multiple companies are in production. Amazing companies such as Checkr, Bolt and Descript are already public users of our cloud. Our first cloud customer was a 20B+ publicly traded company.
  3. We cannot guarantee the longevity of the company or anything like that. It’s a crazy world and there is no way to predict the future. As of now there is zero interest in selling our business and that’s quite unlikely to change. Maxim and Samar literally spent the last decade of their lives just trying to solve this problem. How many people do you know who have dedicated ten years of their life to a single thing and then stopped doing it all of a sudden?
  4. It’s important to not underestimate the critical mass behind Temporal. Most people would be shocked if they knew about the number and types of companies already running Temporal for critical use cases. Even if you just look at public users like Stripe, Datadog, Netflix, Coinbase its clear there is serious investment in Temporal. These are all companies who have a strong vested interest in ensuring Temporal stays maintained even if our entire team were to quit today.

Hope that clears things up. Please let me know if you have anymore questions.